Terms and Conditions

Please note that at times of high traffic on our website, our inventory levels may become incorrect, which from time to time may result in a double sale. In such an event we will do our very best to honour all sales, however on occasions we may need to issue a full refund. We apologise in advance if this happens and thank you for your understanding.

Items held in your shopping cart are not reserved, and may still be purchased by other customers. A sale is not final until you have processed payment and received a confirmation of order.

Many of the items available at Britty Em are handmade and may have slight flaws and imperfections, which are in our humble opinion, part of their charm.

At no way at all unless indicated, are the pictures on the website indicative of the exact piece that you will receive. We try our best for all of our products to be as true to the image as possible, but it would be impossible to photograph each and every individual piece to be displayed on our website.

As many of our pieces are made by hand slight variations in colour and aesthetics is to be expected. Please contact us for an exact product image of any pieces that you may wish to order if you are concerned about small variants in products, noting that any desired items will not be held until final purchase is complete.

Britty Em does not provide warranties of any kind on any of its products or on any information provided on this the Britty Em website. While we at Britty Em strive to keep our website accurate and up to date, it may contain errors, inaccuracies or may not be current at the time of viewing.

Britty Em, its employees, agents or contractors are not liable for any damages whatsoever arising out of, or in any way related to the use of this website or any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Britty Em reserves the right to update the terms and conditions set out herein without notice.

Please note that all images contained on the Britty Em website remain the property of Britty Em and cannot be used without prior written permission. If you wish to use any of our images please get in touch and if applicable we can provide you with the relevant material.